Category Archives: Business Development

– Tis time for gate-keeping business model review

You may loathe the so called “Ambulance Chasers” but you cannot easily fault their business model. Personal Injury lawyers may be hated for different reasons, but their business model for poor clients is among the best in the market. They work on a contingency fee model of no win, no pay.

These lawyers are so confident of their capabilities and risk management expertise that they are prepared to put their money where their mouths are. In this slow economic growth era we find ourselves in, such a business engagement model should be in use and common across many sectors. By Nimroth Gwetsa, 31 January 2019. Continue reading

– #Digitisation gone wrong

Sometimes I wonder what is best: whether to continue experiencing cumbersome processes and face tired and often hostile staff to receive a service, or be irritated by incessant irrelevant messages from organisations that took the trouble to digitise their operations, but are now abusing my trust and disclosure of my private information by send me spam messages? By Nimroth Gwetsa, 30 December 2018. Continue reading

– South Africa Grossly Underutilises Technology

I had the pleasure of serving as a mentor to some participants in the recently held 2030 NDP Hackathon organised by the State Information Technology Agency. The creativity of participants further showed that we do not lack ideas to solve problems in this country, but opportunities to do so. It also reminded me of my biggest bugbear, of government and many large companies failing to take advantage of technology to not only improve their offerings, but deliver services.

I do, however, understand the reluctance by government and some private companies in automating functions traditionally performed by people. In my professional career spanning more than two decades, I have seen how IT functions in many organisations I had been exposed to, struggling to deliver on promises made to business. Common among those problems were budget and timelines overruns. IT leaders responsible for jointly directing those initiatives with business leaders would often cite unforeseen circumstances as one of many reasons for failure to deliver.

I am thus not surprised seeing many organisations reluctant or failing to introduce more technology in automating some functions and digitising their environment. The increasing notoriety of IT functions in overpromising and underdelivering is, but one of the reasons we still see government departments and other companies still relying on solutions causing significant inconvenience to consumers and beneficiaries of their services. By Nimroth Gwetsa, 30 November 2018. Continue reading

– Even success in business needs faith

We just have to accept that the proliferation of charlatans masquerading as spiritual leaders has caused many to loathe any discussion with a tinge of spirituality, as a reference for receiving wisdom to ensure success in one’s professional and business lives.

One swallow does not a summer make.” In world with millions doing well, being good world citizens and caring for others, we cannot taint the entire body of useful spiritual knowledge in business because of the abhorrent actions of a fast growing “rotten” sample.

Nevertheless, it sounds obvious but not entirely so, that it is impossible to be successful in anything without faith. You cannot pursue anything successfully if you do not believe such action will result in you achieving a favourable outcome. Whether the outcome ultimately becomes a success or failure is not the point, suffice it to say your actions are informed by your beliefs.

For now, it does not matter who you believe or believe in. What matters more is what you believe. Our plans, strategies and actions are premised on expectations of a good outcome. In fact, it is impossible to live without expectation of good outcome in the future. I wish many aspirant business owners could remember this fact always the next time they feel tempted to give up on their businesses. By Nimroth Gwetsa, 30 October 2018. Continue reading

– #Employers, appreciate your employees. #Employees, appreciate your employers

Employers, appreciate your employees. Employees, appreciate your employers. I command you.  By Nimroth Gwetsa, 30 September 2018. Continue reading

– Be careful of partnerships you enter into, your expansion could be stunted by them

Let’s get first things out of the way. In South Africa, if you are a start-up targeting bigger businesses than yours as clients, you are more likely to fail in making any meaningful inroads towards your business success.

To make it as a start-up or small-business in acquiring bigger businesses as clients, you’d need to partner with bigger businesses already doing business with your targeted bigger business clients. Or you could expand your business by targeting ordinary consumers.

Targeting consumers can able your company “grow organically” and later become attractive to bigger businesses owing to yours having a solid customer base.

These expansion challenges are usually felt by small-businesses in the knowledge-based advisory consultancy service sector. However, smaller companies having a tangible physical product may not necessarily face the same challenges as those in the knowledge sector. Big business is more readily available to deal directly with them than they would be willing to do with smaller consultancies. By Nimroth Gwetsa, 29 August 2018. Continue reading

– Creating #Jobs and Cutting #Unemployment cannot be accomplished by effort alone

One thing I have observed over the years is the ease with which people with limited knowledge and understanding of Scientific and technical concepts often attribute unfamiliar or unnatural phenomena to witchcraft.

Perhaps I’m wrong and deluded in my dismissal of their beliefs and related explanations and arguments, or that I lack a “deeper” understanding of life’s other dimensions. All I know, I do not believe witchcraft exists especially in the manner and form others explain it to be. I refer specifically to occult practices of casting spells remotely, such as “sending” lightning or other curses remotely to condemn another person. The kind of “witchcraft” I believe exists is one about poisoning using indigenous nervous system attacking poisonous herbs. But even with such poisoning, it cannot be done remotely but through a victim’s physical contact with a poisoned object.

I do, however believe there are “spiritual” powers of good and evil, able to work through and in people. With such beliefs, I risk being accused of having the same mumbo-jumbo beliefs I’m decrying on witchcraft. Be that as it may, it is the risk I am prepared to take.

My belief is simply this: there comes a time when successful job creation and/ or employment can only be effected at the behest of some divine power. In such cases, no matter what anyone does, if that divine power does not approve such efforts, nothing positive will come to pass. All other efforts attempting to counter deity’s power will amount to nothing. This article, however, is not about giving a sermon on faith or conversion of people and discouraging others from exerting more and smarter efforts to improve their lives. By Nimroth Gwetsa, 31 July 2018. Continue reading

– Need a safety net for the good guys

I don’t understand how it is that evil deeds can be sustained for years without legal institutions or leaders able to undo its proliferation in a short time. How could an evil system of apartheid go on for centuries without a critical mass of former leaders revolting against it? Likewise, on private and public-sector corruption, how could it be that so many good people seem to have been a drop in the ocean to counter the activities of those pursuing graft?

Thanks to John Stuart Mill, said to have originally coined the saying in 1867 that: “Bad men need nothing more to compass their ends, than that good men should look on and do nothing.” Paraphrased to its common phrase used today and as attributed to John F Kennedy’s speech among others, it is said “The only thing necessary for the triumph of evil is for good men to do nothing.

How are perpetrators of evil able to proliferate their evil unabated for so long? Could it be that there are many in powerful positions agreeing with them, that evil is sustained? Or could it be that many are benefitting directly out of fear of loss of being expelled for standing out against evil, that they choose to turn a blind eye against evil? For the latter, we need a safety net to ensure good guys are protected and their losses minimised. We need a system that ensures promoters of good are protected and more rewarded than perpetrators of evil. By Nimroth Gwetsa, 30 June 2018. Continue reading

– Something’s got to give, #Improvise

Rarely can anyone have all aspects of their life going swimmingly without loss, pain, or suffering. There’s bound to be something else that acts as a reminder that one cannot always have what one wants.

Then, we should be ready to improvise and make the most of what we have despite difficulties and setbacks.

Joy and pain are intertwined. You can’t have joy without having experienced sadness, and even if one is joyful, pain is what will erode that joy. Sounds obvious but when we’re in the thick of things, we tend to forget that we can’t always have what we want. We need to learn to make do with whatever we have, while doing our best to overcome our discomfort.

With so many lives dependent on the President, we can learn, though still early, from President Cyril Matamela Ramaphosa to make the most with little desirables we have. By Nimroth Gwetsa, 28 February 2018. Continue reading

– The Small Business Pricing Conundrum

The biggest undoing of small businesses is their inability to configure, package and price products into different offerings. Of greatest concern even, is the failure to publish prices of their offerings, preferring, instead, to treat every sale as a special deal and quoting the price separately. Generally, there are times when it would be appropriate to adopt the auction-styled pricing strategy and others where upfront display of the price would be preferable. The key to success is in knowing and understanding the company’s target market and the appropriate response to meeting their needs. Growing small business managers need to perfect their pricing strategy to avoid inadvertently turning away potential customers. By Nimroth Gwetsa, 31 January 2018. Continue reading