Monthly Archives: September 2014

Poor customer service levels: Is the increased focus on risk and legal compliance hindering or advancing businesses?

By Nimroth Gwetsa, 22 September 2014


What happened to old customer service custom where correspondence to a company was acknowledged and acted upon formerly despite the unpalatability of the message conveyed?

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Let there be jobs for all: An entrepreneurial approach to tackling SA’s high unemployment rate

by Nimroth Gwetsa, 14 August 2014.

If employment was to be seen in the same light as business products and services where these are produced, bought and sold in the market, could it be that the high unemployment rate is a sign that many “businesses” (in this analogy, this being the unemployed) overproduce/ provide products or services that many consumers have no residual interest in?

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