It’s very rare interacting with emerging or small businesses and not face requests for upfront payment before any delivery of service or product is made. It’s quite refreshing, on the one hand, seeing small businesses focusing on the problem and related solution without first mentioning upfront payment.

I feel for small businesses and their need to increase working capital to fund business operations. I have found that many customers are turned off by upfront discussions of payment. When is it the right time to discuss matters about money? By Nimroth Gwetsa, 30 September 2016. Continue reading →