Notwithstanding the digital divide prevalent in our country, for many, voice and data connectivity are necessities of life along water and electricity far more important to some extent than food. I do not know about you, but I know many others like me easily losing appetite even, when having to face power, water and connectivity outages with no access to backup services.

What is more frustrating is having those outages occurring closer to or outside normal office hours, say from four in the afternoon on weekdays or twelve on a Saturday or any other time on Sunday. The frustration is owing to many service providers limiting their (onsite) support to office hours on weekdays mainly.

If ever you did not know you had comorbidities, wait until you have deadlines to meet and these outages occur outside those “normal” office hours, then assess your health afterwards. Living in South Africa means investing, not only in these primary services, but having backups too for all your needs to avoid having burst arteries. With these “basic” services already so expensive for many, who would have sufficient resources to invest even in backup solutions? By Nimroth Gwetsa, 31 January 2021. Continue reading →