Remember this name: Mulalo Netswinganani, known fondly as Peace. Peace was an ordinary assistant to merchandisers at Builders Warehouse Fourways more than eleven (11) years ago. His primary role was assisting customers find electricity related products and explaining their application or usage. Unlike other assistants in the store, Peace was not trying to run away from customers by hiding but was eager to assist and advise whenever approached. He was then, though still is, exceptional.

In about 2003, Peace decided to focus on his passion of becoming an electrician and risked all by resigning and opening his company, Mulnet Projects, an electricity, CCTV, security and other residential and small business property installations, maintenance and compliance certification. I am delighted to have shown faith and support in him in his early years by appointing him electrician in my then renovated house. Today, Peace is highly in demand, does exceptionally well and has expanded his business to include off-grid solar power installation.

He remains professional, takes pride in his work and is still customer-centric just as he was as the shop floor assistant many years ago. Stories of people like Peace and the excellence displayed by small companies such as his Mulnet Projects are inspirational and worth publishing so others too could learn from them. By Nimroth Gwetsa, 30 June 2021. Continue reading →